Returns & Exchanges

At MUSASHI, we want you to be completely satisfied with your home essentials. If you are not happy with your purchase, we offer a 30-day return policy for items in their original condition and packaging.

1

Initiate Your Request

Log into your account or use your order number to access our online returns portal and select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original MUSASHI packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing